Refund Policy

Terms of Service

Last Updated: June 2026

At MedRx Billing, we are committed to providing professional medical billing and revenue cycle management services.

Service Fees

Fees are earned upon performance of services rendered.

Refund Eligibility

Refund requests are reviewed on a case-by-case basis. Refunds may be considered when:

  • Services were billed in error
  • Duplicate payments were received
  • Services were not performed as agreed
  • Non-Refundable Services

Completed billing services, claims submissions, coding reviews, insurance verification services, and consulting services are generally non-refundable once performed.

Cancellation Policy

Clients may terminate services with written notice according to the terms of their service agreement.

Processing Time

Approved refunds will generally be processed within 7–10 business days.

Contact

For billing or refund inquiries, please contact:

MedRx Billing

Tollfree: 1-888-757-1781

Email: support@medrxbilling.com

Address: 2605 Armacost Ave, Unit 3 Los Angeles, CA 90064, USA